Corrective rework tied to defects commonly adds 4 to 10 percent to total project costs. In severe cases it can climb to nearly 12 percent.
The construction defect claims process is complicated, expensive, and without the right team, it almost always stalls. These are the clients who trusted AMPR to step in when the process had gone off the rails, and what happened when we did.
What Our Clients Say
The Insurer Said There Was No Problem. AMPR Built the Case That Proved Otherwise.
— Evan K., Developer, Koreatown
“AMPR came to us at a point when we were feeling completely stuck. We had a window-related issue at our Koreatown building that turned into an insurance claim nightmare. The insurer’s expert said there was nothing wrong with the window, and we were left paying out of pocket. On top of that, it felt like we were being told we still owed money because of the deductible. It was frustrating and confusing.
From the beginning, AMPR brought clarity and structure to a situation that had gone off the rails. They took the time to understand what had happened, got the right people involved, and helped us build a clear, evidence-based case. They didn’t just advise from the sidelines. They managed the process, coordinated the moving parts, and stayed on it relentlessly.
The outcome speaks for itself: within a year and two weeks, AMPR helped us reach a settlement on the same issue we were originally told wasn’t a problem. That result changed everything for us.
If you’re a developer dealing with a complicated claim, especially one that feels stalled or wrongly evaluated, AMPR is the team you want. They’re sharp, organized, and they know how to push a claim forward the right way.”
Two Years Stuck. The Carrier Kept Switching Adjusters. Then AMPR Took Control.
— Joanna M., Property Owner, Hollywood Multifamily Property
“Before AMPR got involved, we were stuck in an ongoing cycle of construction defect issues at our Hollywood property. These weren’t small punch-list items. We were dealing with water intrusion related to balcony failures, stucco and exterior plaster deficiencies, and multiple waterproofing and leak concerns affecting the walkways, stairs, garage, and even the roof. At one point, we were also addressing a pool-related leak into the garage.
The most frustrating part was how long it had been dragging on: over two years. Nothing was moving in a meaningful way. Adjusters kept being switched out by the insurance carrier. It was discouraging, not just from an ownership standpoint, but because the ongoing issues were affecting our ability to provide the level of service and environment our residents deserve. We knew the deficiencies were real, but without a clear path forward or the leverage to move things along, we felt stuck.
AMPR stepped in and immediately brought structure to our situation. They organized the issues, brought in their experts, helped us understand the process, and moved our claim forward with consistency and purpose. Communication was steady, expectations were clear, and for the first time, it felt like the matter was actually progressing.
In the end, we needed a construction claims expert like AMPR to achieve the recovery we knew we deserved. For anyone managing or owning property and feeling stuck with unresolved construction defects, having the right team truly makes a difference. For us, AMPR was that difference.”
The Numbers Behind Why This Matters
Construction defect claims aren’t just frustrating. They’re financially damaging the longer they go unresolved. These are the real costs that accumulate when the right team isn’t managing the process from the start.
“If you find yourself facing the challenges and stress of construction defects, I highly recommend reaching out to the knowledgeable professionals at AMPR Consulting. Their expertise and guidance truly make a difference.”
— Jim G., 5-star review
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